Fractional Accident Management Is the Smart Move for Modern Fleets

Sheffield Fox International is delighted to be able to announce the culmination of decades of international experience has resulted in a connected ecosystem that delivers speed, consistency, and control — without the hassle or administrative overhead.

OnRequest™ Fractional Accident Management

We've named it OnRequest™ Fractional Accident Management.

Fleet operators across New Zealand and Australia are under pressure.

• Rising repair costs.

• Driver accountability gaps.

• Inconsistent regional service.

• And the constant drain of managing accidents in-house.

However, we've purposefully designed an innovative way forward — one that doesn’t require building internal claims teams or negotiating with dozens of repairers. It’s called fractional accident management.

It's delivered through our connected OnRequest™ Insurance:Reimagined ecosystem to provide fleets access to best-in-class capability without the fixed cost or operational complexity.

What Is Fractional Accident Management?

It’s the outsourcing of your accident‑management function to a specialist ecosystem — one that handles inspection, repair, assessing, and claims oversight as a unified service.

Instead of managing each incident manually, your fleet plugs into a system that’s already built, already aligned, and already proven.

Why It Works — Especially Now

Traditional fleet accident management is fragmented:

• Drivers report damage inconsistently

• Inspections are delayed or skipped

• Repairers vary in quality and cost

• Assessing is reactive, not proactive

• Claims teams are stretched thin

Fractional accident management solves this by centralising and streamlining every step — using AI, the OnRequest international network of collision repairers, and expert oversight to deliver consistent outcomes at scale.

The OnRequest™ Ecosystem: Built for Fractional Delivery

Our ecosystem is designed to operate as your outsourced accident‑management engine:

1. Remote AI Inspections - Using our Auto IntelliDents app drivers perform routine inspections via smartphone. AI detects damage instantly, creating a consistent, auditable record — no delays, no ambiguity. To learn more: intellidents.online

2. Nationwide Repair Network - Vehicles are routed into a vetted, priority-based network across New Zealand and Australia. Repairs are fast, standardised, and centrally managed.

3. Expert Assessing - Independent oversight ensures every repair is accurate, fair, and cost‑appropriate. Disputes are resolved quickly. Costs are controlled. Safety is never compromised.

4. Integrated Claims Management - a great claims experience is an efficent one. Our systems prompt drivers, repairers & assessors where appropriate. And optionally we can take recovery against negligent third parties.

Our system tracks every incident, every quote, every repair to provide full visibility without the administrative burden.

The Benefits of Going Fractional

Outsourcing to our ecosystem delivers:

• Lower operational overhead — no need to build internal claims capability

• Faster cycle times — AI and networked repairers accelerate every stage

• Consistent repair quality — regardless of location or vehicle type

• Reduced total cost of repair — through expert validation and network pricing

• Improved driver accountability — with routine AI inspections

• Clearer data and reporting — for risk, cost, and performance insights

It’s not just outsourcing — it’s upgrading.

Who This Is For?

Fractional accident management is ideal for:

• Self insured fleet operators or those with high policy excesses

• Fleets operating across multiple regions

• Organisations without dedicated claims teams

• Businesses seeking cost control and operational clarity

• If you are simply just tired of chasing repairers, managing disputes, or dealing with inconsistent outcomes

Whether you run 50 vehicles or 5,000, our ecosystem scales to fit — and delivers the same high standard every time.

The Bottom Line

Managing accidents in-house is costly, slow, and inconsistent.

Outsourcing to a connected, fractional ecosystem gives you:

• The speed of AI

• The reach of an international collision repair network

• The judgement of expert assessors

• The control of centralised claims oversight

• Complete with driver accountability & behaviour modification

This is the future of fleet accident management — and it’s available now.

If you’re ready to reduce downtime, simplify operations, and improve outcomes, OnRequest™ fractional accident management is your next strategic move.